As for the monitor, you might have to go to Device Manager, after you have successfully installed the graphics driver, and change (update the driver) to Generic PnP monitor. In worst case I would try to manually update the driver with the desktop counterpart model without running the AMD installer and see what happens. So I would first try to find a Windows 10 driver for the mobile model, not the desktop, or a Windows 8 driver if 10 is not available. Remember that mobile models frequently require different Catalyst installers than their desktop counterparts. The problem however is, that it doesn't make any difference, since I am still stuck with the problem.Īm I destined to just go back to windows 7 ? To be honest : it's ridiculous that I've been working on this for the last 2 days, without getting any work done.ĭon't panic! First confirm the exact model of your graphics card with a utility such as Aida64. Going into safe mode and going into the device manager now shows that windows recognizes the : MOBILITY RADEON 5000. So then I end up with a picture on my TV, while the laptop screen stays BLACK. While installing the drivers, which are supposed to be compatible, the screen just goes BLACK and I have to do a hard reset in order to be able to work, or PLUG MY TV IN through the HDMI port. Manager shows me only : 'MICROSOFT BASIC DISPLAY ADAPTER' and I can work on the laptop. The only way that I can get into windows 10 is after I use the AMD CLEANUP UTILITY. Yes, that includes also the versions : 15.7 and 15.7.1 I've tried many versions, from the latest : 15.8 (beta) all the way done to the drivers for windows 8.1. I get the black screen while installing drivers for my graphics card. So I am almost about to rollback, unless I solve this thing (I have too much work to do and I have no time for these problems). I've tried many fixes that I found on the internet and NOTHING works. I just upgraded from windows 7 professional yesterday and I've been at it since then. I am not able to get my AMD Radeon mobility 5730 to work with windows 10.
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